Website Maintenance & Support

Our Website Maintenance & Support Services

Website maintenance can be looked at as a routine service for your website – like a vehicle requires ongoing checkups
to run smoothly, your website also needs ongoing care. Regardless of your website’s size or complexity, ensuring that it
remains functional, secure, and aligned to your user’s expectations is essential.

Monitoring
website
performance

Adding new
functionality
& features

Website
plugin updates

Implementing
security
patches

Optimising
speed and
loading times

What You Can Expect From FolcraTech

A Collaborative Process

We’ll work closely with you to support your website with ongoing updates and maintenance to ensure your site continues to perform at its best.

Transparent Communications

We don’t use jargon and there will be no surprises - just clear updates and responsive communications throughout your project.

Timely Delivery

We respect your deadlines and take pride in ensuring that your website maintenance tasks are delivered on schedule and in a timely manor.

Scalable Solutions

Our website maintenance ensures your website is built for today and prepared for the future, so it can grow seamlessly alongside your business.

Owner, Wood Bee Nice

We are first time business owners and Louisa has guided us through the process of building our website with such patience and care. There is constant communication to a very high level, so we have always been aware of the stages the website has been at and what tasks we need to perform to keep the momentum going. Now that our website has launched, we have received glowing reports from our Suppliers and all the customers that have visited our site. It is functional, easy to navigate and has even been described, by one of our suppliers, as ’the best launch website they have ever seen’. The dedicated nature that Louisa and her team bring has led us to continue with her services, for Google Ads, SEO and general website maintenance.

Rachel Gibbons

(https://woodbeenice.co.uk/)

Why Website Maintenance Is Critical

Many company owners believe that once their website has gone live, the website is finished. But the reality is that a website is never complete. As your customers’ behaviour changes and technologies evolve, its increasingly important to ensure that your website is regularly updated otherwise it might suffer from:

Security risks
Out of date content
Slow loading times
Compatibility issues
Decreased SEO performance

These issues can affect your search engine rankings and damage your brand credibility which can lead to lost revenue opportunities. Regular maintenance keeps your website compatible with new browsers, devices, and standards, ensuring it stays valuable.

View More Testimonials

Adding New Functionality and Features To Your Website

As your business evolves, it is important that your website follows suit which is why our website maintenance service includes adding new functionalities and updating existing features. These updates not only strengthen your website’s position in search engine results, but increase user engagement.

Enhancements to your website may include:

Adding new content pages such as services, news and case studies
Implementing features such as live chat and review widgets
Upgrading e-commerce websites with functionality such as inventory tools and shipping calculators
Improving responsive performance to ensure that your customers see your website’s content effectively across all devices
Continually enhancing your users’ experience by integrating interactive features, personalised content and improvements to accessibility

Website
Maintenance

Bookings

News

Products

Reviews

Careers

Chat

FAQs

Portfolio

Why Updating Plugins are Important

FolcraTech includes updating plugins as part of its hosting and maintenance packages. If your website is powered by a content management system (CMS) like WordPress, plugins are used for integrating functionality such as contact forms, SEO optimisation, and security tools. To avoid performance problems and security threats its important to regularly update plugins for the following reasons:

Security: Outdated plugins can be prime targets for hackers. By updating plugins, it closes vulnerabilities and helps prevent malware attacks, data breaches and unauthorised access.

Bug Fixes: The developers who originally coded your website’s plugins routinely fix bugs that impact the plugin’s usability, functionality and security.

Compatibility: As your content management system or browser technology updates, older plugins can cause conflicts unless they are updated.

New Features: Many plugin updates introduce new tools or enhancements to existing functionality which allow your website to evolve without requiring additional development costs.

What Our Clients Say

As owner of RMC Equipment, Louisa and the FolcraTech team were not only easy to work with but also highly responsive. They demonstrated their technical expertise designing and building our new complex website, delivering our project swiftly and on schedule. The ongoing support I receive is truly appreciated, and I highly recommend them to any potential customer.

Owner, RMC Equipment

Louisa and her team at FolcraTech demonstrated exceptional professionalism. When I was unsure about how to begin, they efficiently guided me through the process, establishing a remarkable website to showcase my products. Additionally, their support extended to shaping my overall digital strategy. I would recommend FolcraTech to any emerging business.

Owner, Augmentation Academy

I have recently worked with FolcraTech to update our website for Little Trinity Nursery and I can say what a great service! They are professional, efficient and so helpful. I have very limited knowledge on anything IT related and I was taken through each step thoroughly, Louisa was very supportive and never once made me feel silly for asking sometimes very basic questions! I would highly recommend this company, they are very competitively priced and excellent at what they do! Thank you.

Little Trinity Manager, Little Trinity Nursery School

We have recently had our website updated by FolcraTech and couldn’t be happier with the outcome. Our point of contact was Louisa and to say she has the patience of a saint is an understatement. She is professional whilst being friendly, and when listening to requests and ideas from us always gave alternative options for a better online identity. The team worked hard to amend and produce a website for a non-standard business and we couldn’t be more grateful for their brilliant communication all the way through. The real point where Louisa and FolcraTech shine is the aftercare process. She is always available to help with queries which has been invaluable. We would not hesitate to recommend FolcraTech to anyone.

Warden, Holland House

Louisa and her team are amazing, they have revamped my website www.blindsyourway.co.uk, adding new aspects visually and advancing the back end. I have also had the team creating Google ads for me and they are proving very successful. Louisa has a true passion and wants her clients to succeed and she won’t rest till they do. Thanks FolcraTech look forward to our continued work together.

Owner, Blinds Your Way